Privacy Policy

At From Ceylon With Love, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website, interact with our services, or make purchases from us.

Information We Collect:

  1. Personal Information: When you place an order or register on our website, we may collect personal information such as your name, email address, shipping address, and phone number.
  2. Payment Information: We may collect payment information, including credit card details, to process your orders securely.
  3. Communication Preferences: If you choose to subscribe to our newsletter or promotional updates, we may collect your email address and communication preferences.

How We Use Your Information:

  1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
  2. Communication: We may use your contact information to communicate with you regarding your orders, provide customer support, and send you updates about our products and services if you have opted in to receive them.
  3. Improving User Experience: We may analyze website usage data to improve our website functionality, tailor our content to your preferences, and enhance your overall user experience.
  4. Legal Compliance: We may use your information as required by law or to comply with legal obligations, such as tax reporting or fraud prevention.

Information Sharing:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering services to you.
  2. Legal Requirements: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.
  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights: You have the right to access, update, or delete your personal information stored with us. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails.

Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review this Privacy Policy periodically for updates.

Contact Us: If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us.

By using our website or services, you consent to the terms outlined in this Privacy Policy.

Last Updated: 2024 April